Contact the Farm Deliveries


Helen’s Bay Organic
Coastguard Ave
Helen’s Bay, Bangor
BT19 1JY

Farm shop opening hours

Thursday 10am – 4pm
Friday      10am – 4pm
Saturday  10am – 4pm


Contacting us – If you need to contact our Click and Collect Crew, please follow this link.

COVID-19 Response

In light of the huge volume of emails we are receiving we are asking you to follow  a few guidelines about using this contact form:

If you are a NEW CUSTOMER and want to place an order please use the waiting list form on the ordering page. We are working hard to see what volume of new customers we can take on and will let you know as soon as it is possible with details of how to place an order. 

For EXISTING CUSTOMERS it would be a great help if you could Change or Pause your order by logging into your account where that facility is available to you by 4pm Mondays. If you find that you cannot do this  then requests to Change or Pause your order via email or via this contact form must be done by 4pm Monday the week of your delivery. We may not be able to honour any changes or pauses after this time. We would please ask you not to request exclusions as they slow down our packing line and are prone to getting mixed up. This is a temporary measure during this crisis and would suggest if you cannot use some veg we give you there is bound to be a family member or neighbour who would be very grateful.

Most general information can be found on the FAQ page. We aim to keep this up to date as much as is possible.

Contact Us

Helen's Bay Organic